Even though the author doesn't say so, I think this article in The Guardian leads to some interesting thoughts about enterprise IT and UC in particular. Watching my teenagers play games and interact with their (sometimes very distant) friends I am aware that they will bring very different expectations to the working environment; I'm surprised that no-one working in enterprise communications seems to have even heard of Ventrilo, for example
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The Guardian reproduced this post in full on its 'letters' page, even though I didn't send it as a letter. Interesting...
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